Legal Framework

Last updated: January 2024

1. Data Controller

VelocityPrimeSystems, registered at Bragesgade 8, 2200 Kobenhavn N, Denmark, is the data controller responsible for your personal data collected through this website.

2. Information We Collect

We collect information you provide directly, including: name, email address, phone number, and any information submitted through our contact forms. We also automatically collect certain technical data such as IP address, browser type, and usage patterns.

3. Legal Basis for Processing

We process your data based on: (a) your consent, (b) performance of a contract, (c) legitimate interests, and (d) compliance with legal obligations under the EU General Data Protection Regulation (GDPR).

4. Data Sharing

We do not sell your personal data. We may share data with service providers who assist in our operations, all bound by strict data processing agreements. We may disclose data when required by law or to protect our rights.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically up to 24 months after your last interaction, unless longer retention is required by law.

6. Your Rights

Under GDPR, you have the right to: access your data, rectification, erasure (right to be forgotten), restrict processing, data portability, and object to processing. Contact us at [email protected] to exercise these rights.

7. International Transfers

If data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Contact

For privacy-related inquiries, contact: [email protected] or write to Bragesgade 8, 2200 Kobenhavn N, Denmark. You may also lodge a complaint with the Danish Data Protection Agency (Datatilsynet).

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality. Cannot be disabled.
Functional Cookies: Remember your preferences and settings.
Analytics Cookies: Help us understand how visitors interact with our site.

3. Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Our cookie banner allows you to accept or decline non-essential cookies.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics. These are subject to their respective privacy policies.

Last updated: January 2024

1. Service Delivery

VelocityPrimeSystems provides professional DevOps consulting and implementation services. Payment terms are outlined in individual service agreements.

2. Refund Eligibility

Refunds may be considered under the following circumstances: (a) services not delivered as specified in the agreement, (b) significant deviation from agreed project scope, or (c) mutual agreement to terminate the engagement.

3. Refund Process

To request a refund, contact [email protected] within 14 days of service delivery. We will review your request and respond within 5 business days. Approved refunds will be processed within 30 days.

4. Exclusions

Refunds are not available for: work already completed and accepted, third-party software licenses, or services rendered in compliance with the agreed scope of work.

5. Contact

For refund inquiries: [email protected], +45 42 83 16 90, Bragesgade 8, 2200 Kobenhavn N, Denmark.

Last updated: January 2024

1. Acceptance

By accessing the website of VelocityPrimeSystems (Bragesgade 8, 2200 Kobenhavn N, Denmark), you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services

We provide DevOps consulting, implementation, and support services. Specific deliverables, timelines, and pricing are defined in individual service agreements.

3. Intellectual Property

All deliverables become the property of the client upon full payment. VelocityPrimeSystems retains rights to pre-existing tools, methodologies, and frameworks used in service delivery.

4. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement.

5. Limitation of Liability

VelocityPrimeSystems shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid for the specific service giving rise to the claim.

6. Governing Law

These terms are governed by Danish law. Any disputes shall be resolved in the courts of Copenhagen, Denmark.

7. Contact

Questions about these terms? Contact: [email protected], +45 42 83 16 90, Bragesgade 8, 2200 Kobenhavn N, Denmark.